Cost & Shipping Times
USPS Standard FREE Transit typically takes 7 – 10 business days. UPS 2-Day $21.95 Orders processed same day if placed by 3 pm EST on a weekday
As soon as your order is placed, you will receive an order confirmation email. Please allow up to 3 business days for order processing. A shipping confirmation email with tracking information will be sent once the package has left our facility.
Track Your Order
You may track your order by clicking the link in your shipping confirmation email. The tracking number has the most recent shipping information. If your package has not arrived within the specified transit time, feel free to contact us.
Change or Cancel
If you need to edit or cancel your order, please contact us as soon as possible. We will do everything we can to try to accommodate your request. Our shipping department generally processes orders as they come in, so the window to edit or cancel is short.
***Effective July 1, 2018 we are required by the Australian Taxing Office to charge a 10% GST (Goods and Services Tax) on all products imported by consumers into Australia.
SHIPPING TO AUSTRALIA: $12.99 not including duties. Please note, transit typically takes 3-4 weeks.Applicable taxes/duties apply. Please let us know if you have any sizing questions prior to ordering. All size guides are US sizing.
SHIPPING TO CANADA: $8.99 Transit typically takes 1-2 weeks. Duties and taxes to be paid by purchaser upon arrival.
SHIPPING TO EUROPEAN UNION: Shipping cost: $13 USD. Transit time: Typically 10-16 days. All orders subject to a 20% VAT tax.
Track Your Order
You may track your order by clicking the tracking link in your shipping confirmation email.
Change or Cancel Order
If you need to edit or cancel your order, please contact us as soon as possible. We will do everything we can to try accommodate your request.
Our shipping department generally processes orders as they come in so the window to edit or cancel is short.
International Returns & Exchanges
At this time, we are unable to accept returns or exchanges on international orders. Please contact firstname.lastname@example.org should you have any questions regarding this policy.
US Returns & Exchanges
Returns must meet the following criteria:
Items must be returned within 30 days from purchase date
Items must be in original condition, not worn and not washed.
Final sale items cannot be refunded, but they may be processed as an exchange for a different size.
A return shipping fee of $5.00 is non-refundable.
Returns From Outside Retailers
Unfortunately, we cannot accept returns for items purchased from other retailers or websites. Please reach out to place of purchase for their return policy.
Please click this link to initiate a return for a refund or an exchange:
Once your return is authorized, you will receive step-by-step instructions and a shipping label via email.
Need to return for a refund?
Choose the reason for a return, then follow the on-screen instructions. You will be able to download a return shipping label to return your item. Once your return is received in the warehouse, the refund will be processed. Your return label is active for 30 days.
How soon will I get my refund?
Generally, 2-5 business days after product has been received by warehouse.
Need a different size or color?
You can select a new item in exchange for the item you are returning, then follow the on-screen instructions. We’ll ship your new item right away. Just send in the item to be returned using our shipping label.
Need a new style?
Click through the return process and request a refund, you will receive an instant refund voucher. Should you decide to use it, you can purchase something new right away. Choose not to use it, and receive your full refund back to the original method of payment once your return is received.