FAQ | FREQUENTLY ASKED QUESTIONS
    SHIPPING:
  1. What is your shipping policy?

 

    RETURNS & EXCHANGES:
  1. What is your return policy?

  2. How do I return an item?

  3. How do I exchange an item?

  4. Do you accept returns purchased from one of your authorized retailers?

  5. How long does it take to get a refund?

 

    SUPPORT:
  1. How do I contact the Blanqi customer support team? 

  2. When can I expect a response to my inquiry?

  3. Want to work for us?

 

    SHOP BLANQI
  1. I just found out I am pregnant! When should I buy my Blanqi Body Styler?

  2. How do I know what size to order and if it will fit me?

  3. How exactly do I wear a maternity Body Styler?

  4. How do I put it on?

  5. How should the fit feel?

  6. Why do I need this during my pregnancy?

  7. Can I work out in a Body Styler?

  8. What is the difference between the regular and long length?

  9. Do you have a size chart?

  10. Can you help me figure out my measurements?

 

    CONSTRUCTION & CARE INSTRUCTIONS:
  1. Oh my gosh, I accidentally put it in the dryer!

  2. Tell me more about what it's made of and how it's made...

 


 

    SHIPPING
  1. What is your shipping policy?

    For standard shipping, most orders arrive within 7-10 business days via FedEx. When your order leaves our warehouse you will be sent an email with a tracking number for your order.

    - Please note that it may take 24 hours before tracking information appears.
    - Orders placed on Saturday or Sunday will be processed on Monday.
    - Deliveries are made Monday through Friday (except holidays). Please note that it takes our warehouse up to 3 days to process an order.
    - Delivery is not currently available to APO, FPO or PO Boxes.
    - Orders to Alaska and Hawaii must ship express and require an additional $7.00

    RETURNS & EXCHANGES:
  1. What is your return policy?

    If for any reason you are not entirely happy with your purchase, you may return any item purchased on BLANQI.com within 15 days of the delivery date. Returns and exchanges will not be accepted after 15 days. Please make sure that the items are in the same condition as when you received them in, with all tags attached.

    Shipping and handling charges and sales tax are not refundable.

  2. How do I return an item?

    Please email returns@Blanqi.com with your name, order number, item you wish to return and the reason for your return. We will email you back within 48 hours of receipt of your email. You have two options for shipping back your return. You may: 

    1. Use a pre-paid FedEx label that we generate for you. A flat fee of $7.00 will be deducted from your refund. 

    2. Use a carrier of your choice. We suggest that you request delivery confirmation so that you may track your package as we are not responsible for any items lost during shipping.

    Please indicate in your email which shipping method you wish to use.

    You can expect a refund in the same form of payment originally used for purchase, less shipping and handling charges, within 30 days of us receiving your returned product. A credit should appear on your account within two billing cycles.

    Ship your return to:

    BLANQI.com
    c/o Return Department
    130 New Street
    Suite A
    Decatur, GA 30030

  3. How do I exchange an item?

    We cannot accommodate exchanges at this time. You will need to place a new order and return your original purchase. Please indicate in return email mentioned above that "exchange for size, color, or length" is the reason for your return and we will email you a one-time use free shipping coupon code for your new order.

  4. Do you accept returns purchased from one of your authorized retailers?

    We can only accept returns if merchandise was directly purchased from www.Blanqi.com. We cannot process returns from our retail stores or other online retailers.

  5. How long does it take to get a refund?

    Your return will be accepted within 3-5 working days from the delivery date at our warehouse. You can expect a refund in the same form of payment originally used for purchase, within 30 days of us receiving your returned product. We will refund the full purchase price, excluding all applicable shipping charges. Refunds will be issued only for properly returned items. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you. Blanqi is not responsible for lost returns.

    SUPPORT:
  1. How do I contact the Blanqi customer support team?

    Our customer care team is always available via email to help assist with any question or concern you may have. Please do not hesitate to drop us a line at info@Blanqi.com.

  2. When can I expect a response to my inquiry?

    We reply to all emails within 24 hours upon receiving.

  3. Want to work for us?

    If you would like to get involved with one of the most enthusiastic and innovative brands, email us at careers@blanqi.com

    SHOP Blanqi
  1. I just found out I am pregnant! When should I buy my Blanqi Body Styler?

    Congratulations! While there is no "right" time to purchase a Bodystyler, the sooner you get yourself in one, the sooner you will experience the amazing benefits! Some gals 'pop' at 2 months, others don't show until months 5 or 6. You may even start feeling full or tight in your clothes as early as 4-6 weeks. You don't have to be visibly showing in order to feel great in your Bodystyler!

  2. How do I know what size to order and if it will fit me?

    If you are in your 1st trimester or the beginning weeks of your 2nd trimester, we recommend that you order a size larger than what your current measurements are so that you have room to grow into it. Although the belly area is super stretchable and will accommodate your growing bump, the bust and hip areas are most comfortable when they fit correctly. If you need assistance selecting the proper size, please contact @fitstylist@blanqi.com

  3. How exactly do I wear a maternity Body Styler?

    Tuck it in, wear it over your pants as a layering piece, or even wear it alone with a sports bra to work out in! The regular works well with any type of clothing while the long length is great to wear over leggings and tights when you want some bum coverage and is perfect if you have a long torso.

  4. How do I put it on?

    Step in, pull up and adjust bottom band around hips or unbuttoned bottoms. You can adjust the belly support panels under your bump for comfort and lift. Then slip the straps onto your shoulders and adjust under the bust of your bra. Watch this video for a quick explanation.

  5. How should the fit feel?

    Comfort and support during pregnancy is of utmost importance to us. Your maternity Bodystyler should feel secure, but not constricting. Just like any clothing worn during pregnancy, if it feels too tight, simply order the next size up.

  6. Why do I need this during my pregnancy?

    Pregnancy places a tremendous amount of emotional, mental and physical stress on your body. We want you to love being pregnant and enjoy every minute of the most precious time in your life. The maternity Blanqi Bodystyler makes getting dressed effortless, makes you feel stunning, fashionable and above else comfortable, all while easing back pain and the heaviness by lifting your growing baby bump. Did you know it's suggested that an average healthy weight woman should gain between 25-35 lbs when pregnant? No wonder 50 to 70% of women experiences back pain during pregnancy. Belly bras and belly support belts are bulky Velcro and plastic contraptions that are highly visible when worn and are more medical than fashionable. Belly bands lack performance, as they are just stretchy tube tops that ride up and show lines through clothing. Watch our video reviews here by real Blanqi girls like you who share how their Blanqi Bodystyler has improved their pregnancy experience!

  7. Can I work out in a Body Styler?

    One of the huge advantages of the Blanqi Bodystyler, compared to belly bands or regular maternity tank tops, is the built-in belly support that makes you feel secure when working out. We like to compare it to wearing a sports bra- you would never go running in a strapless bra now would you! The seamless microfiber has a moisture-wicking finish that keeps you staying fit and active longer in your pregnancy.

  8. What is the difference between the regular and long length?

    Our lengths are determined by size, so the larger the size, longer the length. Why we do not have set regular and long lengths is that each woman's body is different according to their height and size. Two women can both be 5'6", but one may be a size 10 and the other a size 4. Using one standard length, across all sizes will obviously wear shorter on the woman who is a size 10 than the woman who is a size 4. Click here for our sizing length chart.

  9. Do you have a size chart?
  10. Yes, see the full size chart here.

  11. Please contact us at fitstylist@blanqi.com if you have any additional questions.

  12. Can you help me figure out my measurements?

    Getting sized throughout your pregnancy is crucial for the perfect fit.

 

    CONSTRUCTION & CARE INSTRUCTIONS:
  1. Oh my gosh, I accidentally put it in the dryer!

    In order to maintain the Blanqi's high quality of craftsmanship, we suggest washing it cold on gentle cycle with similar colors. We suggest line drying, but should you need to tumble dry, do so on gentle cycle, low heat. Do not bleach or dry clean.

  2. Tell me more about what it's made of and how it's made...

    Made of 90% polymide (nylon) and 10% elastane (spandex), our seamless knit fabric has a buttery, soft interior and matte, smooth exterior. Our innovative design effectively allows the inside to cling to your skin or clothes, minimizing ride up. You may notice on the inside it may appear as though the yarn is 'fraying', but no need to worry. That occurs during the circular knitting process when the machine changes stitches that create the varying degrees of compression. You may have noticed a similar effect before on the inside of socks. Not only is it knit without seams that chafe, it is also highly technical with it’s patent-pending design. Not all seamless knits are alike though. Blanqi Bodystylers are smooth without bulk, but are not so thin that they only emphasize the bulges and 'muffin top'!